IT Service Delivery Models & Domestic IT Outsourcing Services

By Jessica Jewell

Freelance writer

Tech professionals remain in high demand through 2012, said a recent survey by The survey states 65 percent of hiring professionals surveyed indicated their companies or clients look to add technology professionals in H1 2012.

A recent CDW survey said, "Seventy-six percent of 1,045 IT decision-makers polled plan to replace or install new hardware for some portion of their enterprises. Their top spending priorities are PCs (60 percent), security (55 percent), cloud computing (50 percent), virtualization (41 percent) and mobility (39 percent).”

 CompTIA details high-demand gigs for the IT world coming up in 2012:

 “IT security professionals - The high cost of data breaches and securing cloud environments has renewed employers' interest in information security professionals.

 Software developers -- The expansion of mobile computing, cloud computing and business intelligence has increased the need for these professionals.

 IT leadership positions -- These jobs include business relationship managers, and IT consultants who can sell and deliver services.

 IT managers and directors - These professionals are needed for two key areas:

Infrastructure -- Specialists who can help develop company policies to maintain and secure an infrastructure that supports a growing number of mobile devices.

Applications -- Specialists who can help determine which applications should be developed or modified to serve this growing number of mobile devices.”

Recruiters are crucial in the American IT industry climate.

 Why Scott Nash?

 Scott Nash brings the knowledge required for IT efficiency, uniqueness, cost-effective services, reduction of managed costs, leveraged resources, risk reduction, competitive edge outside your internal departments, Security and reduced soft cost with local resources, providing the best solution for IT staffing needs.

His experience includes long and short term on-site consulting for savings in benefits, recruiting, payroll services, and personnel administration will increase profits and decrease fixed operational costs.

Project staffing permits customers to make better utilization of their internal staff, while outsourcing complex projects or special non-recurring needs. Better utilization of internal staff leads to satisfied users, increased productivity, and lower costs. Most corporate recruiters cover between 20-40 openings, with some supporting up to 100 positions. As a result, recruiters don’t have the opportunity to spend the quality time recruiting that they would like. A recruiter can’t effectively and proactively support 40 openings.

Next year offers more opportunity for clients to find the best fit for their staffing needs with the help of IT staffing agencies.

Nash, working with SmartSource, a key IT staffing solutions group has ascended as a voice in the marketplace to attract the top players. Nash has the network, experience, and professionalism to source passive candidates and approach them in a professional manner with opportunities in your company that may be of interest them. Scott, in partnership with SmartSource can help with you to find well-qualified engineering and technical personnel.

With 20 years of experience, Nash specializes in IT service delivery models and domestic outsourcing of IT services. He provides solutions for labor in relation to; contract-to-hire, staff augmentation and direct hire for IT managers and HR departments.

 What’s Hot in IT Staffing

Nash’s staffing niche ranges from high-end tech, sales professionals such as:

Virtualization & Storage engineers server, storage, data management and  Citrix Systems, Eaton, EMC VNXe, HP ESSN, IBM, VMware BMC software.

Telecom engineers   Cisco CCIE, CCVP, UCCE

Microsoft Engineers:  Active Directory, Exchange & Clustering

Data center & Server engineers

Help Desk/Desktop/Technical Support engineers

POS & Field service engineers

Configuration & IMAC & Apple certified technicians

Network/Wireless and security engineers

Project managers

ERP Business Analyst

Business Intelligence Analyst

Operations Manager

IT Management executive

Services sales executives

Networking Presales Engineer

Allscripts PM & consultant

Nextgen electronic medical record (EMR) and ( EPM) professionals

Epic Ambulatory Project Manager

Epic ClinDoc Solutions Consultant

In addition to routers and switches, Firewall, UCS servers, IP Telephony, Storage and Virtualization, Left Hand/HP, NetApp, EMC, VMWare.  

Nash’s experience placing qualified professionals in their respective fields has clients returning again and again.

Current IT Salary Ranges

Salaries are high for the field, with a multitude of openings, the marketplace is prime.

Information Week reports:

Data Modeler: $80,750 - $111,250

Web Designer: $50,750 - $83,000

Web Developer: $58,000 - $94,250

Lead Application Developer: $85,000 - $117,500

Messaging Administrator: $59,750 - $87,000

Data Architect: $91,750 - $126,500

Data Warehouse Analyst: $82,500 - $111,500

CRM Business Analyst: $68,500 - $93,500

ERP Business Analyst: $71,250 - $98,250

Systems Integrator Consultant: $63,000 - $88,000

Business Intelligence Analyst: $82,500 - $116,250

Operations Manager: $58,750 - $81,750

 Nash is dedicated to providing you highly skilled professionals whose skills are a good fit to your unique hiring requirements and workplace environment.

 Nash’s experience with the workflow for technology recruiting demonstrates the results and accuracy your company is looking for in IT professionals.

Why the Demand for IT Staff?

There is demand for individuals in skilled trades, Internet technologies, engineers, sales managers and machine operators. Other hot positions include data warehousing and business intelligence professionals and quality assurance business analysts.

Despite the opportunities, U.S. colleges are producing fewer math and science-focus graduates. To compare in 1980, Math, Engineering and Computer Science grads comprised 11.1 percent of all graduates. Although in 2009, the numbers dropped significantly only claiming 8.9 percent of all graduates.

Skilled laborers are an aging population without enough new talent replacing them in the industry. According to Scott Mellands, “Future of Recruiting,” 40 percent of skilled laborers are due to retire within the next five years. Past positions were filled by Baby Boomers who are becoming the next senior citizens.

It’s not that there isn’t job security or a comfortable salary for those looking to step in to the IT job market. Unemployment figures in IT manufacturing are listed at 8.4 percent, well below the national unemployment rate. Additionally, average salaries for technology engineers range from $75,000 and $100,000.

U.S. Immigration policies are tightening since 911, issuing fewer visas to potential IT talent-seeking employment from abroad. BRIC has seen a boom in tech talent over recent years with many of these individuals seeking employment in the U.S. with less success over recent years, opening up opportunity to domestic talent.

This is good news for the IT professional seeking placement. Nash, with 20 years of background in IT and recruiting for IT managers and corporate IT departments has the expertise to help provide placement. Technology positions are due to see the largest increase in the labor market, with an average of 4.5 percent. Employment in professional and business services continued to expand in April 2011 with 51,000 jobs opening.

According to Robert Half, the world’s first and largest specialty staffing firm says two-thirds of CIOs surveyed about the difficulty of hiring staff reported it was “very” or “somewhat” challenging.

IT job creators state it can average up to seven weeks to fill positions for skilled workers and managerial positions. Mid- and senior-level IT positions are amongst the most difficult to fill, particularly for companies who seek skilled tech professionals with an understanding of business strategy.

The demand for experienced mobile professionals will be a major trend next year, Half cites. A primary reason starting salaries for mobile applications developers will rise 9.1 percent to range between $85,000 and $122,500.

In most cases, professionals with specific skills — for example, AJAX, Java, SQL server — command premiums as high as 12 percent. Some areas like Silicon Valley, IT workers can get as much as 35 percent over the average starting salaries.

Call to Action

It is a strategic time for HR departments to collaborate with recruiters. With positions taking nearly two months to fill, and an ever-expanding industry, with higher demands everyday from the end-customers, it’s crucial to engage with recruiters to ensure domestic recruiting.

For more information on what options Scott Nash can provide for your company’s IT staffing needs, contact him at (630) 607-7203.

IT Staffing Firm – SmartSource Inc. – Celebrates 18 Years of Helping Companies Mitigate Employment and Regulatory Risks Through its Temporary On-demand IT Staffing SolutionSmartSource Inc. -

Unique model leverages a workforce of 3,500 IT professionals to help clients throughout North America reduce costs, increase operational efficiencies, and supplement IT teams

St. Charles, Illinois — June 17, 2014 — SmartSource, Inc., a leader in providing IT technical staffing solutions for short- and long-term projects, staff augmentation, and direct hire positions, today announced the company’s 18th year in business providing companies a unique variable workforce that is scalable, reliable, and rapidly deployable in nearly every zip code throughout the United States and Canada.

Today’s professional staffing environment is changing and growing rapidly as more companies seek to use a flexible or temporary staffing model. SmartSource’s unique model allows clients to mitigate employment and regulatory risks associated with hiring contracted employees:

  • Misclassification of temporary employees
  • Compliance with regulations pertaining to ERISA, HIPAA, and EEOC
  • Assurance of appropriate background checks and pre-employment screenings
  • Completion of necessary documentation for compliance with business requirements (non-disclosure agreements, intellectual property statements, discrimination and harassment policies, and waiver of benefits)
  • Visibility into the types and classifications of workers and work performed
  • Adherence to company policies and procedures
  • Management of turnover and poor performance

“For nearly 20 years we have helped companies scale their workforce in order to meet business demands,” said Joe Iovinelli, CEO, SmartSource. “Our proven staffing model allows us to provide trained IT professionals that can start quickly with no ramp up time, which helps reduce  costs,  and increase operational efficiencies, . Our ability to learn quickly about our client’s culture and business process, coupled with tenured client relationships that average a decade, separates us from much of the competition that simply seeks to make a quick placement and move on.”

SmartSource – Smart Staffing for the Dynamic Workplace

Since its inception, SmartSource has maintained and developed relationships with thousands of the best-qualified professionals in IT consulting, possessing a broad range of skills and experience, from the latest state-of-the art technologies to older legacy systems.

Few companies can maintain adequate internal staff resources to handle all the day-to-day challenges, special situations, or projects associated with corporate IT. SmartSource serves these needs with capabilities that go beyond direct hiring to include providing qualified talent to handle application development, telecom, project management, data warehousing and asset disposal. Specifically, SmartSource offers:

  • staff augmentation – helps customers better utilize internal staff with the use of a temporary workforce for complex projects or special non-recurring needs, which leads to satisfied users, increased productivity, and lower costs
  • contract-to-hire – for companies wanting to time to evaluate a potential candidate’s qualifications and organizational fit, this model allows clients to test candidate’s skill sets, work habits and professionalism before offering a full-time position
  • workforce management (WFM) – companies that face challenges meeting their administration needs can outsource their HR-related tasks to SmartSource. Tasks and processes include payroll, benefits and HR administration, employee self-services, time and attendance tracking, career and succession planning and talent acquisition, talent management and applicant tracking, performance management, and forecasting and scheduling
  • project management – a group of experience project coordinators and recruitment professionals can plan, coordinate, and deliver a nationwide rollout of behalf of SmartSource partners through the company’s National Implementation Team (NIT), which provides a single point of contact to ensure projects are on time and on budget

Each year, the company provides employment – part- and full-time, temporary or permanent basis – to thousands of consultants throughout North America. Its proprietary database of over 500,000 resumes of IT consultants allows SmartSource to assemble quickly a team of qualified IT consultant prospects in a matter of minutes.

“Insight has partnered with SmartSource for over 14 years”, said Jen Fernandez, VP of Human Resources for Insight Enterprises. “Over that time, our contingent staffing needs have significantly changed as our services business continues to grow. SmartSource has remained a consistent performer in our partner ecosystem because of their commitment to tailor their support model to best serve our unique just-in-time sourcing needs. We have been pleased with the level of performance, collaboration, and partnership that the SmartSource team brings with each new year.” 

Achievements and Successes

In 2013, SmartSource employed just over 3,500 IT professionals who offered a wide varied of skills to over 100 clients and through its partners completed nearly 85,000 service calls – representing double digit growth compared to 2012. In 2011, SmartSource was named to the Inc. 5000 list of fastest-growing private companies in the America.

To date, SmartSource’s team of IT consultants has installed equipment or completed IT projects ranging from Window XP migrations to application development projects, and currently services in 98 percent of the zip codes throughout the United States, while doubling its coverage area in Canada to include most providence.

The strength and seniority of its resource pool allows SmartSource to maintain a strong track record of rapidly finding candidates for hard-to-fill positions – jobs that require unique skill sets or reside in tough locations. SmartSource often fills orders in just 30 days for jobs that have been open for 12 months or more. Access to qualified candidates and industry connections has allowed SmartSource to maintain steady growth in its full-time, direct hire placements, which accounts for about 15 percent of the company’s overall business.  

Iovinelli notes, “We are grateful to our clients, employees and partners that have allowed us to achieve success for so long. We expect our long business tenure, which is quite notable in the IT staffing sector, to continue for many more years.”

About SmartSource

Since 1996, SmartSource, based in St. Charles, Illinois, has been a leader in providing IT technical staffing solutions for short- and long-term projects, staff augmentation, and direct hire positions to clients throughout the North America. The company primarily partners with original equipment manufacturers (OEMs), systems integrators, hardware value added resellers (VARs), computer service companies, and independent IT firms. Many of the company’s partners rely heavily on SmartSource’s variable workforce model for satisfying their IT talent needs.

SmartSource has ongoing relationships nationally with thousands of the best-qualified individuals in consulting, possessing a broad range of skills and experience, from older legacy systems to the latest state-of-art technologies. Consultants are established professionals with well-developed business and technical skills. Companies ranging in size from mid-market to Fortune 500, with dedicated IT departments of only a few individuals to upwards of 300 IT professionals have turned to SmartSource for on-demand IT staffing support. For more information, visit